AT&T Device Help

AT&T Device Help is a preinstalled app on AT&T smart phones. Our team looked across the company for areas of improvement and found some good opportunities to improve the Device Help UX.

Our team created a rollup of improvements to present to the Device Help owners. I worked with the product team to understand the Device Help user jounery Worked on dashboard, 2nd level, GuideMe discovery, helped with overaly chrome explorations, help with ratings as well. Mass iteration on dashboard during VP reviews By 2016, the team had a dev vendor, and came back to us: Here's a sample of the resulting wires I created A redline sample on a recent project - 2016 A motion study spec on a recent project - 2016 Visual treatment of a left field concept which made it pretty far up the VP chain - 2016